Travelers are turning to credit-card disputes when other routes to a refund have failed
"Increasingly, credit-card holders are turning to the dispute to retaliate against what they see as a company’s unfair policies, says John Monarch, chief executive of Direct Outbound, a company that offers chargeback and call-center services to businesses."
Prepared for the Bitcoin Cash collapse?
"There is a reason why Bitcoin Cash rose so significantly - Jihan Wu of AntPool, the largest Bitcoin mining pool in the world, announced their support for mining Bitcoin cash," says John Monarch, a cryptocurrency expert and CEO at Direct Outbound Services LLC, Greenville, S.C.
8 steps to fighting chargeback fraud
"Usually, you won't hear from the customer if they're committing friendly fraud, says John Monarch, CEO of Direct Outbound, a Greenville, South Carolina, call center firm that provides chargeback dispute services. Many customers go straight to their card issuer as a matter of convenience, whether their chargeback is a result of someone misusing their credit card, friendly fraud, or even incorrect chargebacks that are a result of not recognizing the purchase."
5 Industries Blockchain Will Disrupt
"With Blockchain being the hot topic in banking and finance, it’s easy to not realize the implications of this game changing technology across various industries. With that being said, here are five industries you may not have thought of."
